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My BetMGM Experience
“Get a job you love, and you’ll never have to work a day in your life.” Well, whoever said that sure knew what his talking about! Although I did work for many years in different jobs, some that I’ve liked more than others, I’ve been reviewing gambling sites and venues for a living in recent years. I love it! And I can’t believe I’m actually getting paid to travel between casinos, whether physically or virtually, assessing the quality and excitement they bring to customers.
So I’d be lying if I said I hadn’t run into the MGM brand quite a few times throughout my life. And when I say “run into MGM,” I actually sometimes mean physically “running into an MGM casino” to play, dine and have a great time. It goes without saying that on my trips to Vegas, I went to the iconic MGM Grand and the luxurious Bellagio.
When I went for a Las Vegas holiday with my wife and kids, we went to MGM’s themed casino, New York, New York. So my beloved wife and I were playing the best slots and card games while the kids were enjoying the pools, rides, and entertainment.
When looking for MGM casinos closer to my Pittsburgh home, there’s the Borgata in Atlantic City, and MGM Norfield Park in Ohio. So you get the idea, there’s a lot of MGM in my life.
All my experiences have been excellent with MGM Resorts. The facilities are fantastic, and every time I’ve stayed, I’ve come away with a smile on my face. My past experiences meant I couldn’t wait to try out the BetMGM Casino for the first time.
MGM Resorts are known for providing elite customer service from the moment you arrive right through to the second you leave. It should have been no surprise then that I received my first reward just for signing up for the BetMGM Casino. In fact, if you’re looking for a casino that offers new and exciting promotions as well as rewards just for playing, you’ll find everything you need at BetMGM Casino. I certainly did.
Cruising through the sleek layout of the BetMGM Casino website felt like being guided by a concierge down the halls of a luxury hotel. When I arrived at my room (The homepage), I found more complimentary gifts waiting for me. I’m a guy that’s pretty big on complimentary stuff. Especially at a casino. Not only does it boost your bankroll in many cases, but it also gives you a feeling that the casino knows who you are.
From the welcome bonus to the M Life loyalty program, BetMGM Casino made it clear to me that I was a valued player. Pretty much every aspect of my experience was made hassle-free. BetMGM has an excellent selection of payment options compared to other top casinos in the US, which is great because I wanted to keep topping up my account again and again.
Call me an old dog that’s suspicious of new tricks, so when I tested BetMGM Casino, I wanted to see how it works in different states. And I was right. The issue I found with BetMGM was the consistency. Available payment methods, games, and other features vary wildly from state to state. In one state, I would access my account with my preferred payment method, spin a few reels on my favorite games, and answer questions from my wife about why I was spending so much time on my phone.
I had to set up entirely new payment methods in another state, and some of my favorite titles weren’t available. My wife was actually much happier, because the more time I spent finding things and getting the admin out of the way, the less time I was playing.
But I got there at the end. Regardless of which state I played from, my BetMGM Casino experience was absolutely fantastic. This is an online casino that I would recommend to my pals, especially those trying out gambling for the first time.
The service I received from the BetMGM was first class, and the rewards and games will make sure you’ll enjoy your stay with BetMGM Casino. And that’s, of course, before thinking about the bankroll that stretches longer because of the cool rewards you get before spending your own money. Boy, I love playing (and shopping, eating, and drinking) when it’s not coming out of my own pocket.
So BetMGM Casino ticked many boxes for me, but does it really provide American players with the best online gambling experience? Join me for my virtual trip to BetMGM Casino, and let’s find out.
About BetMGM Casino
The BetMGM Casino is the online gambling venture world-renowned MGM Resorts International. MGM properties can be found all over the US, and its hotels are some of the most well-known globally.
As I was more curious to find the properties in states where BetMGM was live with its online casino, I found Borgata in Atlantic City, MGM Grand Detroit in Michigan, and MGM Greenbrier Resort in West Virginia. One thing that led to that curiosity was my love of reward programs, tied with the fact that you can collect M Life Rewards points online and redeem them at the MGM properties for drinks, food, and even room upgrades. Now, how cool is that?!
Beyond rewards, there’s also the convenience of using the casino cage for deposits and withdrawals if you happen to visit one of the MGM land-based partnered properties.
And last but not least, there’s the issue of a trustworthy brand. When I look for a trusted online casino, I always check the company behind the brand. In this case, we’ve got no less than a hospitality giant. With its headquarters in Las Vegas, NV, MGM Resorts International is a NASDAQ-traded company with over 74,500 employees. So you know that this is a brand you can trust. So I’m not going to ask you to trust me because MGM’s size, fame, history, and reputation speak for itself.
Where is BetMGM Casino Legal in the US?
Only certain states have passed the necessary regulation to allow online gambling in the US. The good news is if you’re in one of those states, you can gamble legally and safely. Each state will have a regulatory body that licenses online casinos to assure player safety.
You don’t have to be a resident of one of these states. You just have to be within state borders and above the legal gambling age. BetMGM Casino is available in many states as listed below:
- New Jersey: BetMGM Casino launched in September 2019 in partnership with the Borgata Resort.
- West Virginia: By working in partnership with the Greenbrier Resort, BetMGM Casino launched here in August 2020.
- Michigan: The MGM Grand Detroit is where BetMGM Casino is based in Michigan. The site and app launched in January 2021.
- Pennsylvania: MGM Resorts have no properties in the Keystone State. That’s why BetMGM Casino has been working in partnership with Hollywood Casino Morgantown since December 2020.
BetMGM Casino Welcome Bonus
One of the first things BetMGM Casino did after I signed up was to offer me a welcome bonus. I wasn’t knocked out of my seat by this, given most of the US online casinos throw at you some sort of a welcome bonus to try to get you to sign up. But the fact I didn’t even need to deposit any money to bag this bonus was a game-changer.
After registration, I checked my balance and found myself $25 of “Freeplay” funds before I had even got a chance to explore the casino. What a great first impression! I was able to get a feel for BetMGM Casino and try out some of the games without risking my own money.
I had three days to use up these Freeplay credits. Considering my gambling experience, it’s a little bit embarrassing how quickly I burned through this welcome bonus. Whatever the opposite of beginner’s luck is, that’s what I had. My Freeplay credits rapidly disappeared before realizing how much fun I was having, and I eagerly tried to add more funds to my account to get back into the action.
Much like MGM Resorts, BetMGM Casino is always trying to ensure you have the best experience during your stay. The online casino offered me guidance to another welcome bonus. Not one to look a gift horse in the mouth, I followed where the links took me. This was when I discovered the second part of BetMGM Casino’s welcome bonus. The online casino matched my first deposit up to $1000. That meant I doubled my playing money without playing a single game.
The terms and conditions of these offers were equally generous. The first thing I always look for when checking bonuses is the wagering requirements, which are the times you need to play through your bonus money before redeeming it to cash.
My Freeplay credits only had a wagering requirement of 1x, and the deposit bonus had wagering requirements of 15x. For a gambler, wagering requirements are a big deal. These generous terms meant suddenly I was in with a real chance of coming out with some winnings, rather than just enjoying the online casino.
BetMGM Casino Game Selection
When I was done with the welcome bonus, I turned my attention to the casino’s main event: the game selection. I found that the number of BetMGM Casino slots offered varied depending on my playing state. The focus was always on delivering the best slot games possible, no matter the number available.
That’s important because that’s what I remember from my BetMGM Casino experience. Not the number of slots, but the quality and enjoyment I got while playing. Well, that and my wife yelling at me to get off the computer. I may have taken this work project home for a few too many spins…
Slots
As I always do when starting one of these reviews, when I opened the BetMGM Casino, I first checked out the slots tab. Here, the online casino has organized its titles into very helpful sections. For a new gambler, this is very helpful. However, this wasn’t my first rodeo, and I quickly used the search bar to find a few classics to ease me in. I was able to play some of my favorites like Starburst and Gonzo’s Quest immediately.
As much as I love the classics, I was looking for something new and fresh, and BetMGM Casino didn’t disappoint. It clarifies which titles are exclusive to the site, and I decided to treat myself to a luxury trip at one of MGM Resorts’ finest and a favorite of mine from my Las Vegas days. Without stepping foot outside my house, I was transported to my old haunt by playing the exclusive Bellagio Fountains of Fortune. This was a super fun time, and BetMGM Casino constantly adds new exciting experiences like this.
Progressive Jackpots
After testing some of the slot games, I decided I was ready to try and win the big, life-changing prizes. Clicking on the jackpot tab brought me to an impressive selection of progressive jackpots. There were plenty of games with prizes in the millions, but I decided to go for something I couldn’t find anywhere else. So I took a few spins on the reels of MGM Grand Millions.
As you can see by the fact I’m still writing casino reviews, I didn’t hit the jackpot. I did have a great time and hit a few smaller wins enjoying the game.
Table Games
I next decided to try the virtual table games and found a whole host of thrilling titles. This was more than just classic blackjack, roulette, and baccarat, but exciting variations and different games. Despite my allegiance to the Pittsburgh Steelers, I first enjoyed a few hands of New York Jets Blackjack. Begrudgingly I have to admit this was a fun twist on the classic game, although I would have much preferred it dressed in purple colors.
Here’s another confession I have to make: I’m also a huge soccer fan. Looking at English Premier teams, it’s Manchester City for me. But as soccer is really growing now in America with the MLS, my home team is NYCFC (Manchester City’s younger sibling team). So I kept the sporting theme going and tested out First Person Football Studio. This was a really unique experience, and playing the game on a virtual soccer pitch got my blood pumping. I felt like I had played 90 minutes by the end! It was fantastic to try out some new games, and when I come back to the online casino, I’ll be sure to try out a few more.
Live Dealer Games
I decided to wrap up my gaming with a visit to the live dealer section. I quickly had a seat at a virtual table and played roulette alongside other players. I chatted a bit with those players and the professional dealer, who managed to keep things fun while also expertly handling the game.
I actually felt like I was in one of MGM Resorts’ premium casinos. So much so, I tried to get out of my real chair when I wanted to leave the game. Luckily, no one was around to see this because I was playing from the comfort of my home.
BetMGM Casino Mobile
Thanks to the widespread popularity of mobile devices with cellular network capabilities, you can gamble from anywhere in the state where the casino operates. BetMGM Casino offers excellent ways to do this, so you still get that world-renowned service.
I first tried accessing the BetMGM Casino through the browser client on my mobile phone and was blown away by the quality. The site wasn’t just a compressed version of the desktop page but a fully tailored mobile experience. Navigating was easy and familiar, and I found myself playing games on the go in a matter of seconds.
If you would like to download a casino app to your phone, the BetMGM Casino app is available to both iOS and Android users. Not just highly rated by me, but boasting a 4.7 rating on the Apple App Store. That quality was clear to see as soon as I downloaded the app. This was everything I had come to expect from the bespoke BetMGM Casino experience, with a few excellent additions. These included notifications about new promotions and offers. By playing on the BetMGM Casino app, I made the most of the generous promotions on offer almost instantly.
As someone who has to travel a lot to review various casinos around the country, accessing my favorite games easily on the move was a blessing. I found myself using the BetMGM Casino app on my way between jobs. Considering how much of my life revolves around gambling, it was amazing that I didn’t find myself bored or tired of playing with BetMGM Casino on my mobile device.
BetMGM Casino Promotions and Loyalty
Once I had signed up and used my welcome bonus, I could still find more promotions to boost my play. Some of these promotions led me to other BetMGM products. For example, after gambling $100 at the online casino, I earned a $10 free sports bet at the BetMGM Sportsbook. This was a nice reward that I earned without even trying. BetMGM Casino is packed with these kinds of rewards.
I was delighted to find that by signing up to BetMGM Casino, I had already joined the M Life Loyalty program. This is an entirely free rewards scheme that gives you rewards you can use on BetMGM Casino and across the whole of MGM’s businesses. That meant I earned exclusive rewards for hotels and more just by gambling. Maybe next time I head to an MGM Resort, drinks are on me.
How did I get these rewards? Well, everything I wagered at BetMGM Casino contributed to my iRewards Points and tier credits. Once I accumulate enough, I can redeem these iRPs to get cool rewards and bonuses.
I also found my tier credits accumulated over time and provided me with continuous rewards. From sapphire up to noir, each level offered better and better real-life rewards. BetMGM Casino’s rewards program is fantastic because I found myself getting rewarded just for going about my regular gambling. For someone that does a hell of a lot of gambling, that was music to my ears.
BetMGM Casino Payment Methods
When it came time to fund my BetMGM Casino account, I was pleased with the variety of payment methods available. Unlike other online casinos in the US, BetMGM Casino embraces e-wallets as an option. As someone who favors the speed of e-wallets, this was great to see.
As you would expect, industry staples like credit cards and bank transfers are also available. Below you can find all the payment options available to you at BetMGM Casino:
- Visa
- PayPal
- Mastercard (Deposits only)
- PayNearMe (Deposits only)
- Discover (Deposits only)
- Apple Pay (Deposits only)
- Play+ (NJ only)
- Skrill (NJ only)
- Neteller (NJ only)
- PayNearMe (NJ only, deposits only)
- Instant Bank Transfer
- Casino cage at land-based partner properties (NJ and MI only).
I used both my credit card and Paypal. Where deposits are instant, and withdrawals take around 24 for both. Bank transfers take a bit longer (two to four business days).
BetMGM Casino Customer Support
BetMGM Casino comes from the famous MGM Resorts brand. The company was built on a history of excellent customer service, and I was eager to see if its online casino could carry on that legacy. After I clicked on the support icon in the top right of my screen, the site took me to an FAQ section packed with information.
Navigating to get in touch with the customer support team was unnecessarily challenging. The only way to reach this team is to click through an article and click the option that you still need help.
Aside from this counter-intuitive website design, the customer support was fantastic. I had the option to get in touch using email or 24/7 live chat. Both were very quick, but the live chat service was unrivaled. My questions were almost as soon as I had asked them, and the staff was very friendly and patient. It was no surprise, but still great to see that BetMGM Casino offers all-inclusive customer support.
BetMGM Casino FAQs
Can I Win Real Money at BetMGM Casino?
Yes! When you play at BetMGM Casino, you play for real money, even when using bonus funds! You will need to add funds to your account to play, which you can do in the site’s cashier section. This is where to go if you have any winnings to withdraw as well.
Is BetMGM Casino Safe to Play in the US?
Yes, as long as you play in a state where the online casino is licensed. These states have to license bodies that put online casinos through tests to make sure they are safe for customers to use. You can find BetMGM Casino’s licensing information at the bottom of its website.
Does BetMGM Casino Offer a Welcome Bonus to Players from the US?
Yes, BetMGM Casino offers a welcome bonus in every state where it is legal. This bonus has two parts: the first is a $25 Freeplay reward for just signing up. The second is a match bonus on your first deposit up to £1000, and these bonuses can provide a real boost to new players’ bankrolls.
Does BetMGM Casino Accept Players from the US?
Yes, it does accept players from the US as long as you play from one of the states where BetMGM Casino is available. You can enter your address during your signup process, even if it is not in that part of the US.
Is BetMGM Casino Available Across All the US?
BetMGM Casino is not available across all US and can only be accessed legally in specific states. This is because different states have different legal stances on online gambling. You can play in New Jersey, West Virginia, Michigan, and Pennsylvania.